Cloud 9 Wellness

About Cloud 9 Wellness

What is Cloud 9 Wellness?

Cloud 9 Wellness is a med spa with more than one location. Most of what it offers is cosmetic: cryo sculpting, LED sculpting, lymphatic therapy, professional-grade facials, peels and LED skin rejuvenation, plus cold plunge, sauna and compression sessions. It also offers medical weight loss, hormone and wellness protocols, and recovery and vitality support. Kayla Milner founded the business. It names Dr. Stephen Martino as medical director for all of its locations and describes him as a board certified neurologist. It does not show him seeing patients, and it names no medication for weight loss or hormone therapy.

It states that its services are for cosmetic and general wellness purposes only. In its own words: "A wellness coordinator will reach out to confirm your appointment, learn about your goals, and share a short preparation guide." It does not publish a street address, phone number or opening hours. On Google it has a 4.8 rating from 479 reviews.

What does it cost?

Consultations are complimentary. A first cryo sculpt session is advertised at $199, shown next to a $350 price. Single sessions range from $99 to $250, and memberships start from $150 to $750 a month, depending on focus and plan.

It does not publish prices for medical weight loss or hormone therapy. It does not say whether any medication is included in a price. It does not say whether it accepts insurance, and it does not publish membership terms or cancellation terms.

What should you ask before you book?

Ask who writes the prescription for medical weight loss or hormone therapy, and whether Dr. Stephen Martino sees patients. Ask which weight loss medications the program uses, and whether they are brand-name or compounded. Ask which hormone therapies are offered, since it names none.

Ask whether the monthly membership fee includes medication, and what lab work and follow-up visits cost on top of it. Ask whether follow-up can be done by telehealth. Ask which studio you would be booked at, since no street address is published, and what the cancellation terms are.

Who is it a good fit for?

This is a good fit if you mainly want cosmetic sessions such as cryo, LED or facials, and you are comfortable calling first to get the medical questions answered. It is a less clear fit if you need prescription weight loss or hormone care, with the medications, prices and prescriber spelled out before you book.

Sources: cloud9wellness.fit, cloud9wellness.fit/about

Services Offered