Promise Medical Family Practice

About Promise Medical Family Practice

What is Promise Medical Family Practice?

Promise Medical Family Practice is a provider-owned clinic in a small neighborhood office at 159 N 400 W, Suite B-8, in Orem, Utah. The phone number is 385-262-4135. Anne Vincent, FNP is the prescriber named for the clinic. She became a certified Family Nurse Practitioner in 2013, after 17 years as a Registered Nurse in Med/Surg and ICU units. In its own words: "She is dedicated to helping women with female health issues including yearly exams, balancing hormones, and assisting with medical weight loss."

The clinic works mainly as a family practice. Its services include check-ups, sick visits, DOT exams and COVID testing, along with pain management, addiction recovery, gene testing, depression and anxiety care, ketamine and Spravato. Weight loss with tirzepatide and semaglutide, hormone replacement therapy and testosterone replacement are also listed. Telemedicine visits happen by Zoom video. Hours are Monday 8:00am to 5:00pm, Tuesday 10:00am to 7:00pm, and Wednesday through Friday 8:30am to 5:00pm. On Google, the clinic has a 4.9 rating from 94 reviews.

What does it cost?

The clinic publishes two prices. Telemedicine visits cost $50 for cash-pay patients. Ketamine treatments are $275 each, which the clinic calls an introductory price. Each treatment is one injection, and a second may be given at no extra charge if you want it.

It does not publish prices for weight loss, hormone therapy or testosterone visits. It does not say whether medication is included in any price. No consultation fee is listed, and no membership terms, financing or HSA options are described.

The clinic accepts almost all insurances and offers discounts for cash payments and people with high deductible plans. It does not say whether weight loss or hormone visits are covered. For telemedicine, it lists SelectHealth, Medicaid of Utah, Medicare, DMBA, EMI Health, Tricare and Wise.

What should you ask before you book?

Ask who writes the prescription for weight loss or hormone medication, and whether you will see the same clinician at each visit. Ask whether the quoted price includes the medication, and whether that medication is brand-name or compounded. It does not say which. Ask what the consultation, follow-up visits and lab work cost, and whether those are billed separately.

Ask the office to check whether your plan covers weight loss or hormone visits before you book. For ketamine, the clinic screens patients before the first treatment, so ask what that screening costs and whether the $275 price will stay the same. Finally, ask how cancellation works and whether any minimum commitment applies.

Who is it a good fit for?

This is a good fit if you want a family practice where weight loss or hormone care is one part of the visit, and you are ready to ask about price before you book. It is a weaker fit if you need published prices for weight loss or hormone care before you call, since none are posted.

Sources: promisemedicalutah.com, promisemedicalutah.com/our-medical-services/telemedicine

Services Offered

Hours

Monday- 8:00am - 5:00pm Tuesday- 10:00am - 7:00pm Wednesday- 8:30am - 5:00pm Thursday- 8:30am - 5:00pm Friday- 8:30am - 5:00pm