Imperial Health Services, LLC

About Imperial Health Services, LLC

What is Imperial Health Services, LLC?

Imperial Health Services, LLC is a primary care medical practice at 707 S. Main Street in Kannapolis, NC 28081. Its prescriber is Paula Dixon, FNP, who has over 18 years of healthcare experience. The practice lists chronic disease management for conditions such as hypertension, diabetes and high cholesterol. Its other services include acute care, gynecology care, dermatology, pain management, and psychiatric evaluation with medication management. Weight loss management is also on the list, but the listing does not name a medication or describe how that program runs. Hormone replacement appears as one line under gynecology care. The practice also runs a substance use treatment program that names Suboxone, along with substance abuse counseling. It does not list peptide therapy or longevity medicine.

The practice says it serves residents of Cabarrus, Mecklenburg, Rowan and Stanley counties. For specialist care, it says: "We are teamed with outside specialities if your care needs require further specialized recommendations and treatment." Its Google rating is 5 from 6 reviews. Hours are Tuesday and Friday from 8:00 am to 4:00 pm. It is closed Monday, Wednesday and Sunday, and Thursday and Saturday are by appointment only. The phone number is (704) 925-8724.

What does it cost?

It does not publish prices or a consultation fee. It accepts Medicaid, Medicare, Humana, Tricare East, private pay and third-party insurance. It also offers a sliding scale for selected services to people without insurance or who cannot afford basic care. It does not say which services the sliding scale covers. No price is given for weight loss care, hormone replacement or any medication. It does not say whether a program fee would include the medication. It does not mention financing, membership plans or a cancellation policy. Ask for a written price list before you book.

What should you ask before you book?

Start with who handles weight loss care. The practice names Paula Dixon as its prescriber, but it does not say who manages the weight loss program. Ask which medication would be used, and whether it is brand-name or compounded. Neither is named. Ask whether a monthly or program fee includes the medication, and what visits, follow-up appointments and lab work cost on top of it. Ask whether the sliding scale applies to weight loss or hormone care. Ask whether telehealth is available, since the practice does not say. Because Thursday and Saturday are by appointment only, ask how far ahead those slots fill. Finally, ask how you cancel or stop care, and whether any fee applies.

Who is it a good fit for?

This is a good fit if you want a primary care practice that also offers weight loss management and hormone replacement, and you can keep to the Tuesday or Friday daytime hours or book ahead for a Thursday or Saturday. If you are looking for a clinic built around peptide therapy or longevity medicine, this practice does not list either, so it will not match that search.

Sources: imperialhealthservices.org, imperialhealthservices.org/services, imperialhealthservices.org/contact-us, imperialhealthservices.org/meet-provider

Services Offered

Hours

Office Hours: Monday, Wednesday, and Sundays closed. Tuesday and Friday: 8:00 am- 4:00 pm Thursday and Saturday: By Appointment Only