New England Regional Healthcare and Wellness

About New England Regional Healthcare and Wellness

What is New England Regional Healthcare and Wellness?

New England Regional Healthcare and Wellness, also called NERC, is a direct primary care practice at 35 Harvard Street, Suite 104, in Worcester, Massachusetts. Most of its work is everyday primary care for adults and children, including preventive care, sick visits, chronic disease management and joint pain care. Weight management and hormone-related care are listed among its services as well. Google lists the practice at a 5 rating from 3 reviews.

Grant Pierre, whose listed specialty is family practice and sport medicine, and Cynthia Delmas are the two people the clinic names as prescribers. The medical weight loss program uses medications along with nutritional counseling, physical activity guidance and behavioral therapy. The clinic does not name its weight loss medications. The hormone-related services it lists are low testosterone, menopause, low libido, adrenal dysfunction and PCOS, and it does not describe how that treatment works.

The clinic's membership option is Care+, a monthly fee that covers unlimited office visits. In its own words: "Care+ is a monthly membership for primary care at NERC. It is separate from insurance and does not replace coverage for hospital care, specialists, or other outside services." The clinic offers telehealth, and its Virtual Care Plan is marked as now serving Texas residents.

What does it cost?

Care+ membership is $130 a month for a single adult, $80 a month for a child plan, $175 a month for a single adult plus spouse, and $175 a month for a single adult plus child. A family of a member, spouse and 2 children pays $200 a month. The homebound home visit plan is $300 a month, and the Virtual Care Plan is $100 a month. A cash pay office visit is $135. The clinic accepts Medicare and participating MassHealth plans, and membership is kept separate from insurance-billed visits.

It does not publish prices for medical weight loss or hormone therapy, and it does not say whether any price includes weight loss medication. Labs are discounted and billed at an additional cost, with the price given upfront. Aesthetic procedures and platelet rich plasma cost extra. It states no consultation fee and does not say whether insurance covers weight loss or hormone visits. Membership can be cancelled with 30 days written notice. Its FAQ says membership fees are in most cases eligible for HSA or FSA accounts, and it recommends checking with a tax advisor.

What should you ask before you book?

Ask who signs the prescription for weight loss medication and for hormone therapy, and whether that is Grant Pierre, Cynthia Delmas or someone else. Ask whether the monthly fee includes the medication or whether it is billed separately, and whether the drug is brand-name or compounded.

Ask what follow-up visits and lab work cost each month, and what the first consultation costs. Ask whether insurance covers any part of weight loss or hormone visits, or whether those are all cash.

Ask for office hours, since none are listed, and how long the practice has been open, since that is not stated. If you live outside Massachusetts, ask whether the Virtual Care Plan is open to you. Ask how to cancel and whether any fee applies beyond the 30 days written notice.

Who is it a good fit for?

This is a good fit if you live near Worcester, want a primary care office that also handles medical weight loss and hormone-related care, and are ready to get medication and program costs in writing before you commit. It is less suited to someone who needs published prices for weight loss or hormone therapy first, since the clinic publishes neither.

Sources: nercare.com, nercare.com/services, nercare.com/about, nercare.com/terms-and-conditions

Services Offered

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