CoVA Care

About CoVA Care

What is CoVA Care?

CoVA Care is a cash-pay sexual and reproductive health practice in Norfolk, Virginia, run through CoVA Care, PLLC. The only prescriber it names is Chimere Clark, DNP, a board-certified Women's Health Nurse Practitioner.

Its services include contraception, STI testing and treatment, well-person care, menopause and hormonal replacement therapy, and gender-affirming care. Hormone care is one part of the practice, not the whole of it. The medications it names are estrogen, progesterone and testosterone, and its gender-affirming care page also mentions anti-androgen options.

In-person visits are at 2601 Colley Ave, Norfolk, VA 23517, and telehealth is offered to patients in Virginia and New York. The phone number is +1 (757) 861-9812. It has a 5-star Google rating from 13 reviews. It does not list office hours or say how long it has been open.

What does it cost?

Its pricing lists a monthly membership at $150 a month, or $1800 a year, which includes one visit a month. A quarterly membership is $85 a month and includes one visit every 3 months. Without a membership, a new patient visit is $250 and a follow-up visit is $175. A free 15-minute consult covers available services and cost. Gender-affirming and HRT visits are listed at $250, with discounted prescriptions through NPS Pharmcy. The pricing does not say whether medication is included in any of these prices.

It says it is in-network with Sentara, Anthem BCBS, Cigna, Aetna and Tricare, and it provides superbills for cash-pay patients who want out-of-network reimbursement. It does not state cancellation terms for memberships.

What should you ask before you book?

Ask whether the membership or visit price includes the hormone prescription, and what the lab work costs. Lab orders go to a local partner lab such as Labcorp or Quest, so ask whether you pay that lab directly.

Ask who signs the hormone prescriptions and who covers when Chimere Clark is unavailable. Ask whether the medications are brand-name or compounded, since neither is stated. Its own words say hormone care starts with "no therapist letter required to begin care," so ask what the first visit involves.

Ask which insurance plan you need to confirm. Its pricing lists Cigna and Aetna, while its gender-affirming care page lists only Tricare, Sentara and Anthem BCBS. Ask whether a sick visit is $125 or $150, because its pricing shows both. Finally, ask how membership cancellation works.

Who is it a good fit for?

This is a good fit if you want hormone care, menopause treatment or sexual health visits paid in cash, and you are willing to confirm medication and lab costs before booking. It suits patients in Virginia or New York who want telehealth, and patients near Norfolk who want an in-person visit.

Sources: covacareva.com, covacareva.com/gender-affirming-hormone-therapy-virginia, covacareva.com/menopause-care-norfolk-va, covacareva.com/services, covacareva.com/pricing-visits

Services Offered

Location