Lotus Health

About Lotus Health

What is Lotus Health?

Lotus Health is a Direct Primary Care clinic at 1776 S Main St, Salt Lake City, UT 84115. In Direct Primary Care, patients pay a monthly membership fee to the practice instead of billing insurance for each visit. The phone number is (801) 872-8846.

Dr. Melissa Chan, M.D., a board-certified family physician, leads the practice and is the only prescriber named. She also lists Menopause Society Certified Practitioner and double board certification in Family Medicine and Addiction Medicine.

The practice is mainly primary care. Its listed services are Direct Primary Care, Perimenopause & Menopause Care, ADHD Evaluation & Treatment, Metabolic Health & Weight Management, Precision & Longevity Medicine, and Integrative & Whole-Person Care. Hormone therapy and longevity medicine are two of those services, alongside general primary care.

For hormones, the menopause section lists estrogen, progesterone, testosterone, and DHEA among treatments it may offer. The metabolic section mentions medication options when appropriate, but it names no weight-loss medication. The office is open Monday through Friday, 9 a.m. to 5 p.m. Google shows a 4.8 rating from 70 reviews.

What does it cost?

It does not publish prices. No membership fee, consultation fee, or treatment price is given. The clinic describes its monthly fee this way: In its own words: "Your monthly fee covers most primary care services, including visits, follow-up communication, and preventive care." The word "most" leaves open which services fall outside the fee, and the clinic does not say.

Insurance is not required for membership, but the clinic still recommends insurance for labs, imaging, medications, and specialty care outside the practice. It does not say whether it accepts insurance for any of those. Optional specialty services exist, but their cost is not given. Whether the monthly fee includes medication is also not stated.

What should you ask before you book?

Ask for the monthly fee in writing and whether it includes hormone or other medication. Ask whether any hormone medication is brand-name or compounded, and which pharmacy fills it. Ask who writes each prescription and whether anyone besides Dr. Chan prescribes.

Ask what labs, imaging, and follow-up cost on top of membership, including the labs used in precision and longevity medicine. Ask which weight-related medications the clinic prescribes, since none are named. Ask whether visits can be done by video, since that is not stated either.

Ask how a membership is cancelled and whether there is a notice period. Some of its menus also list IV infusion therapy, IM vitamin injections, medical assisted treatment, and medical cannabis, none of which appear in its service list. Ask whether they are offered.

Who is it a good fit for?

This is a good fit if you want a regular family doctor on a monthly membership and want hormone or ADHD care from that same physician. Go in ready to ask what labs and medication cost on top of the fee. If you need a full price before booking, call first, because no figures are published.

Sources: lotus.health, lotus.health/perimenopause-menopause-care, lotus.health/contact

Services Offered

Hours

Our office is open Monday – Friday: 9am – 5pm

Location