Optimal Health Family Practice & Medspa
Verified listingAbout Optimal Health Family Practice & Medspa
What is Optimal Health Family Practice & Medspa?
Optimal Health is a family practice and med spa at 240 E Center St., Provo, UT 84606, in downtown Provo. Its main work is primary care and functional medicine, with a medical spa side for injectables, skin, laser and body treatments. It has been caring for Provo families since 2016 and carries a 4.8 Google rating from 421 reviews. The nurse practitioners who prescribe are Shauna Crittenden, Nurse Practitioner, and Connie Taylor, Nurse Practitioner. Claudia Hancock, Master Aesthetician, performs the laser and skin treatments and does not prescribe.
For hormone care, the clinic lists hormone health, bioidentical hormones, pellet hormone therapy, thyroid function, perimenopause and menopause, medical weight loss and InBody scans. The one medication it names is Biote hormone replacement therapy pellets. Its pellet descriptions call the pellets bioidentical and placed under the skin, with a local anesthetic available. It does not list peptide therapy as a service. Hours are Monday, Tuesday and Thursday 9 to 4, Wednesday 9 to 5, and Friday 9 to 1.
What does it cost?
It does not publish prices. Consults with the aesthetician are free. Medical visits are regular visits, and no consultation fee for them is stated. The clinic accepts insurance for family practice and functional medicine visits. In its own words: "We accept insurance, which is unusual for functional medicine." Med spa treatments are self-pay. It does not say whether the medication is included in any price, and it gives no details on membership terms, financing or HSA use. Ask for a written price list before you book.
What should you ask before you book?
Ask which prescriber you would see, and who follows your labs and adjusts your treatment over time. Ask whether the pellets are a brand-name product or compounded, and what the pellet price covers, including the insertion visit, the medication and any blood work. Ask what follow-up visits and lab work cost, and whether insurance covers any part of pellet or medical weight loss care. It gives no medication details for its weight loss program, so ask what that program includes and whether a medication is part of it. If you want telehealth follow-up, ask, since it does not say whether telehealth is offered. Finally, ask how cancellation and pausing work, because no membership terms are published.
Who is it a good fit for?
This is a good fit if you want a Provo office that takes insurance for family visits and also offers hormone care with a pellet option, and you are ready to get every cost in writing before your first visit. If you need a posted price, telehealth, or peptide therapy, it does not give those details, so call and ask first.
Sources: optimalhealthfamilypractice.com, optimalhealthfamilypractice.com/hormone-health-concerns-in-provo-ut, optimalhealthfamilypractice.com/bioidentical-hormone-replacement-therapy-in-provo-ut
Services Offered
What we confirmed
Read off Optimal Health Family Practice & Medspa’s own website on 2026-10-15. These are their words, not ours.
- ✓Hormone therapy — listed on their site as “We specialize in bioidentical hormones, which are structurally identical to the hormones your body naturally produces.” source
Hours
Open Monday, Tuesday, and Thursday 9 to 4, Wednesday 9 to 5, and Friday 9 to 1.