FMC Health

About FMC Health

What is FMC Health?

FMC Health is a locally owned healthcare management organization serving Amarillo, Canyon and the surrounding area. Its services are family medicine, urgent care and pediatrics, and it runs six clinics across Amarillo and Canyon. It lists 75 health care providers combined. It does not publish a street address for any clinic. Its contact page gives a PO Box in Amarillo instead. Google shows a 4.6 rating from 557 reviews.

Its hormone offering is BioTE pellet therapy, listed alongside its family medicine and urgent care services. Its FAQ says the pellets are estradiol or testosterone, bound with stearic acid. Progesterone and spironolactone also come up, and a lidocaine mixture numbs the insertion site. It does not name weight loss, peptide or longevity services.

What does it cost?

It does not publish prices for pellet hormone therapy. It does not state a consultation fee, and it does not say whether the medication is included in any cost. In its own words: "Practitioners will determine the actual cost for you."

Its FAQ says most insurance providers will cover the lab work and consultation, and that patients should check with their own plan about reimbursement. Its insurance page says it accepts most insurance programs and lists plans including Aetna, Blue Cross Blue Shield, Cigna and Humana Medicare. Its homepage mentions self-pay options. Ask whether a BioTE visit is billed to insurance or paid through self-pay.

What should you ask before you book?

Ask which of the six clinics offers BioTE, and where it is. The physician it names with a credential is Robert Gross, M.D., who practices family medicine in Canyon, in a March 2020 post. It names no BioTE practitioner, so ask who writes the prescription and who performs the insertion.

Ask whether the pellets are brand-name or compounded, and which pharmacy supplies them. The FAQ mentions 503B outsourcing facilities, so the answer should be easy to get. Ask whether the cost includes the pellets, and what the lab work, follow-up visits and any add-ons cost. The FAQ describes supplements such as iodine, DIM and ADK, so ask whether they are required and what they cost.

Ask whether there is a membership and how cancellation works, since neither is described. Ask whether any part of care can be done by telehealth, which it does not say. The only phone number it lists is for billing, so ask which number to call for a BioTE visit.

Who is it a good fit for?

This is a good fit if you want pellet hormone therapy from a practice that also handles family medicine, urgent care and pediatrics, and you are ready to get prices, the prescriber's name and cancellation terms in writing before you book.

Sources: fmchealth.care, fmchealth.care/biote-faq, fmchealth.care/post/3-things-to-know-about-the-coronavirus, fmchealth.care/insurance, fmchealth.care/about-us

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