Direct Primary Care Center

About Direct Primary Care Center

What is Direct Primary Care Center?

Direct Primary Care Center is a primary care practice with offices in Cleveland and Chattanooga, Tennessee. The Chattanooga office is listed as coming soon. The practice runs on a membership model and does not bill insurance. Brooklyn Volkman, FNP-C, is the only prescriber the clinic names, and she is a nurse practitioner.

The clinic offers hormone replacement therapy for women and for men. For men, it names testosterone as the most common hormone replaced, given by injection, gel or pellets. Patients have baseline blood work first, and its prescriber sets treatment from those results. It also offers lab work at self-pay rates through business partnerships, plus a small-business program for employers. Google lists it as a medical clinic with a 5 rating from 31 reviews.

This listing is for its Cleveland office at 3852 Candies Creek Ln NW.

What does it cost?

Direct Primary Care Center does not publish prices, including for hormone therapy, consultations or membership. It takes no health insurance and works on cash pay. In its own words: "We offer self-pay rates on all of our services, including hormone replacement therapy." It describes membership as a regular fee but gives no amount. It does not say whether medication is included in any price, and it does not mention HSA use, financing or cancellation terms.

What should you ask before you book?

Start with the prescriber. Brooklyn Volkman, FNP-C, is the only prescriber named, so ask whether she writes and adjusts your hormone prescription and monitors your lab work. Ask whether the membership fee includes hormone medication, and whether the testosterone is brand-name or compounded. Ask what each form costs, and what baseline and follow-up lab work costs. Ask for the membership fee in writing, how cancellation works, and whether telehealth is offered, since the clinic does not say. Ask for its current hours. The clinic's menu lists an Rx Savings Program with no details, so ask what that program covers.

Who is it a good fit for?

This is a good fit if you have no insurance or a high-deductible plan, want an ongoing membership relationship with a primary care provider, and want hormone therapy with its full price confirmed before you start. It is not the right place for weight loss, peptide or longevity care, because the clinic does not offer those services.

Sources: dpccenter.com, dpccenter.com/hormone-therapy, dpccenter.com/contact

Services Offered

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