Restore Hope & Wellness, PLLC

About Restore Hope & Wellness, PLLC

What is Restore Hope & Wellness, PLLC?

Restore Hope & Wellness, PLLC is a functional medicine practice at 110 East H Street in Erwin, North Carolina. Its one named prescriber is Madilyn Smith, PA-C, a Physician Assistant who received her Physician Assistant certification at Duke University Physician Assistant Program. The clinic also lists her as a Functional Medicine Certified Practitioner, and she created the practice. In its own words: "a place where patients can find an environment in which they work in a therapeutic partnership to identify the root causes of their unexplained symptoms and chronic medical conditions."

The clinic offers a free 15 minute discovery call, an initial consultation, follow-up visits, hormone replacement via pellets, and a hair restoration treatment that uses ultrasound to deliver peptides. Weight loss appears among the concerns it says it can help with through lifestyle changes, but no weight loss medication is listed. Google shows a 5 rating from 8 reviews, in the category Medical clinic. The clinic does not publish hours.

What does it cost?

Some prices are published. The discovery call is free. The initial consultation is $400 for a 2 hour visit into your medical history and symptoms. Follow-up is $200 for a 45 minute to 1 hour visit to review labs and progress.

For hormone replacement, the clinic lists a $150 consultation, then $400 for female patients and $800 for male patients. It does not say what the $400 or $800 covers, whether the medication is included, or whether it is charged per visit or per pellet insertion. The $150 consultation and the $400 initial consultation do not clearly line up, so ask which one a hormone patient pays first. Hair restoration has no published price. The clinic asks you to call for a free consultation.

Card payments carry a 3.5% fee. CareCredit carries 3.5% over 6 months or 5.0% over 12 months. The clinic does not say whether it accepts insurance.

What should you ask before you book?

Ask which consultation fee applies to a hormone visit, and whether the $400 or $800 fee includes the pellets, the insertion, and the labs. Ask whether the hormones are brand-name or compounded, and how often pellets are replaced. Ask who writes and signs your prescription, and whether Madilyn Smith performs the insertions. Ask what follow-up labs cost on top of the $200 visit.

Ask whether you can have telehealth or video visits, whether the clinic accepts insurance, and whether it takes HSA or FSA cards. Ask how cancellation works and whether any money is refunded if you stop partway through. For the hair treatment, ask which peptides are used and what a session costs. Since no hours are published, call 910-808-1051 to ask when the office is open.

Who is it a good fit for?

This is a good fit if you want a long first visit centered on your history and labs, and you are comfortable paying cash or financing through a card or CareCredit. If you need insurance billing or a weight loss prescription, get those answers in writing before you pay.

Sources: restorehopeandwellness.com

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