Transhealth

About Transhealth

What is Transhealth?

Transhealth is a gender-affirming care center at 10 Main St. in Florence, MA 01062. It describes itself as an independent, non-profit healthcare organization devoted to trans and gender-diverse people, and it opened in May 2021 after a local needs study. Its clinical care covers primary care, pediatric care, mental healthcare, gender-affirming hormone therapy (GAHT) and surgical letters. It names the medications Lupron, Triptodur, Eligard, Supprelin, Testopel, Aveed, oral estradiol and spironolactone. It does not offer weight loss, peptide or longevity services.

Alongside clinical care, it runs community support, education and advocacy. Community support includes a drop-in space, a community closet and pantry, support groups, free insurance enrollment counseling, and a program that lends post-op recovery supplies. Transhealth does not name a prescriber. The leaders it names are its CEO and COO. Google lists it as a medical clinic with a 3.5 rating from 47 reviews.

What does it cost?

Transhealth does not publish prices, a consultation fee or membership terms. It does not say whether medication is included in any price, and it does not describe a cash-pay option. It does accept insurance from Blue Cross Blue Shield of MA, Cigna, Commonwealth Care Alliance, Harvard Pilgrim, Mass General Brigham Health Plan, United Healthcare and Wellpoint. If you plan to pay out of pocket, ask for the full cost of a first visit, each follow-up, medication and lab work in writing before you book.

What should you ask before you book?

Start with who writes the prescription and what their credentials are. Transhealth does not name a prescriber, so ask for a name before the first visit. If you want telehealth for GAHT, check the requirements first. You need a primary care provider outside Transhealth, you must be 18 or older and living in Massachusetts, and you need video access. New patients 21 and under can be seen for primary and specialty care, including puberty pausing medication, so ask which of the named medications would apply to you and whether the medication is brand-name or compounded.

Ask whether any quoted price includes medication, and what lab work and follow-up visits cost. If you are using insurance, confirm that your plan is on the list and ask what you would owe after coverage. Finally, ask how you cancel or stop care, and whether any ongoing fee applies.

Who is it a good fit for?

This is a good fit if you want gender-affirming care in Western Massachusetts, can use one of the listed insurance plans or telehealth from within Massachusetts, and want community support alongside your medical care. It is not the right place for weight loss, peptide or longevity medicine, which it does not offer.

Sources: transhealth.org, transhealth.org/our-services, transhealth.org/contact-us, transhealth.org/frequently-asked-questions-about-medication-refills, transhealth.org/welcoming-new-patients-for-gender-affirming-hormone-therapy-telehealth-only, transhealth.org/about-transhealth

Services Offered

Location