The Spa at West Glen

About The Spa at West Glen

What is The Spa at West Glen?

The Spa at West Glen is a medical spa at 5465 Mills Civic Parkway #250 in West Des Moines, IA 50266. The phone number is (515) 225-2642. It has served West Des Moines for over 20 years, and on Google it is listed as a medical spa with a 4.9 rating from 693 reviews. Most of its work is aesthetic, including facials, body and face treatments, injectables, and fillers. Hormone therapy and weight loss are two of its listed services.

Heidi Koch, MD, FAARM is the physician the clinic names. Her own bio does not say which treatments she handles, so ask who writes each prescription. The hormone service uses bioidentical hormone pellets, starting with lab work and a consultation. The weight loss service is a 6-week program called Thinnr, with a supplement called Calocurb. The program is described as having no prescriptions, yet it also names semaglutide and tirzepatide in its list of people who are not candidates.

What does it cost?

The clinic does not publish prices for hormone therapy or weight loss. It does not state a consultation fee for the hormone visit, and it does not say whether pellets or labs are included in any price. Its one published price is the Beauty Bank membership at $175 a month, with a $49 enrollment fee and a 6-month commitment. Members get $50 off hormone consultations, $1 off each unit of neurotoxin, $50 off each syringe of filler, and 10% off full-priced aesthetic services. In its own words: "Memberships may be canceled anytime after the initial 6-month commitment with 30 days’ notice." Membership fees are non-refundable, and a declined card brings a $25 fee.

Payment plans come through Cherry and Care Credit. The clinic does not say whether it accepts insurance.

What should you ask before you book?

Ask who signs the hormone prescription, and whether Dr. Koch is that provider. Ask whether the consultation fee applies to a hormone visit, and whether pellets, the first labs, and the follow-up labs at 4-5 weeks are billed separately. If weight loss interests you, ask whether semaglutide or tirzepatide is part of any plan, whether it is brand-name or compounded, and what it costs each month. Ask whether Beauty Bank funds can pay for medication or only for services. Ask whether any visit can be done by video, and whether HSA or FSA cards are accepted. Before you sign a Cherry loan, ask about refunds, because Cherry may report late or missed payments to Equifax.

Who is it a good fit for?

This is a good fit if you want an aesthetic med spa that also offers hormone and weight loss visits, and you are ready to pay for care yourself. If you need a published price list or a clear answer about medication costs before you call, ask those questions first, since the clinic does not publish either.

Sources: spawestglen.com, spawestglen.com/wellness/hormones, spawestglen.com/wellness/weight-loss, spawestglen.com/membership-1

Services Offered

Location